User Agreement for the Conclusion of a Contract on the Use of Tention Music Label Services 1. Key Terms and Definitions 1.1. This User Agreement constitutes a public offer in accordance with Article 437 of the Civil Code of the Russian Federation. 1.2. The music company Tention, represented by Individual Entrepreneur Vladislav Valeryevich Nikolaev operating under the trade name “Tention” (hereinafter referred to as the “Label”), offers to conclude a contract for the use of the Label’s services. Company details: Individual Entrepreneur Vladislav Valeryevich Nikolaev INN (Tax Identification Number): 410126545105 Address: 2nd Shevchenko St., 5, Petropavlovsk-Kamchatsky, Kamchatka Krai, 683003 Bank Account Number: 40817810500045412604 Registered in the Unified State Register of Individual Entrepreneurs (Form KND No. 1122035), entry No. 49185680 dated January 26, 2024. The second party to the contractual relationship may be any natural or legal person entering into commercial relations with the Label (hereinafter referred to as the “Client” or “Customer”). 1.3. Metadata – any information about intellectual property provided by the Customer via the Telegram bot interface or any other Label service. 1.4. Media Files – any intellectual property product uploaded by the Customer via the Telegram bot interface or any other Label service. Media Files may include any digital file (audio file, image, etc.). 1.5. Client – a natural or legal person who has registered via the Telegram bot or any other interface provided by the Label. 1.6. Offer – a proposal to conclude a contract. 1.7. Acceptance – agreement with the terms and confirmation of the contract’s conclusion. 1.8. Acceptance is deemed to occur upon either:
Making a payment, or
Submitting a registration form with the checkbox “I accept the User Agreement” ticked.
Registration logs and payment confirmations serve as proof of contract conclusion.
2. General Provisions 2.1. Acceptance of this Offer is performed by sequentially completing the following steps:
Reviewing the terms of this Offer and the “Tention” Service Terms;
Completing the registration form that appears upon clicking the “Register” button in the interface;
Choosing a unique login (email) and password;
Submitting the registration form through the interface.
2.2. The use of the Label’s materials and services is governed by the applicable laws of the Russian Federation. 2.3. The Label reserves the right to unilaterally amend the terms of this Offer. The updated version takes effect three (3) calendar days after publication on the website or in the Telegram bot. Continued use of the service after this period constitutes acceptance of the amendments. 2.4. The Label reserves the right to reject any submitted material without providing a reason. 3. Subject of the Agreement 3.1. The Label offers the purchase of services and use of its platform to upload Media Files and Metadata of musical works. 3.2. The service result consists of uploading the Customer’s Media Files and Metadata to streaming platforms for public online distribution. 3.3. The Company collects personal data and information about the musical work necessary to identify the Client and publish the work on streaming platforms. The personal information you provide (name, address, phone number, email, credit card number) is confidential and will not be disclosed. Your credit card data is transmitted only in encrypted form and is not stored on our web server. Payment security is guaranteed by IntellectMoney. All card transactions comply with the requirements of VISA International, MasterCard, and other payment systems. Special security technologies for online card payments are used; all data is processed on a secure, high-tech server operated by the payment processor. 3.4. The Client consents to the processing of their personal data (full name, email, phone number, bank details) for the purpose of fulfilling this contract, including disclosure to distributors and payment systems. This consent remains valid until all contractual obligations are fully performed. The Client may withdraw consent at any time, which will result in the termination of services. 4. Procedure for Media Submission and File Requirements 4.1. After registration, the Customer gains the right to enter Metadata and upload Media Files for publication by the Label. 4.2. The Customer must comply with all requirements regarding data entry and Media File uploads. 4.3. Audio files must meet minimum delivery specifications: WAV or FLAC format, 44.1 kHz sample rate, 16-bit depth. 4.4. Cover images for releases must be 3000×3000 pixels and must not contain pornography, scenes of violence or cruelty, or any elements infringing third-party intellectual property rights. 4.5. The Customer has the right to request original-quality Media Files from the Label. 4.6. The service period for publishing Media Files and release Metadata may take up to 7 calendar days. Music video publication also takes up to 7 calendar days. Text publication is completed within 24 hours. 4.7. If the Label fails to deliver the service within the stated timeframe, the Client may contact Label administration to request expedited processing. 5. Procedure for Making Changes to a Release 5.1. The Customer may request changes to a release after the contract has been concluded. 5.2. Modifications to already published releases are performed by Label administration upon the Customer’s request. 5.3. The Customer may submit a change request via the Telegram bot interface or any other Label service. 6. Liability of the Parties 6.1. The Customer warrants that they hold all necessary rights to the submitted Media Files and Metadata, including rights to use images, texts, and sound recordings. 6.2. In the event of third-party claims arising from copyright infringement, the Customer assumes full liability and agrees to indemnify the Label against all losses. After contract termination, the Customer may request the removal of their works from streaming platforms, and the Label is obligated to comply. 6.3. Either party may unilaterally terminate this agreement:
The Customer by withdrawing consent to personal data processing;
The Label if the Customer violates the terms of this User Agreement.
6.4. The Label undertakes to initiate removal of the release from streaming platforms within 10 business days of receiving a written request. 6.5. By submitting audio files and images, the Customer grants the Label the right to distribute and share them with third parties as necessary for service delivery. 6.6. The Label may refuse to provide services if the Customer fails to meet file or data entry requirements. 6.7. Information shared with third parties for service execution (e.g., distributors, payment systems) or disclosed pursuant to legal requirements from authorized authorities is not considered confidential. 6.8. The parties are exempt from liability for non-performance due to force majeure events (sanctions, platform blocks, streaming service outages, war, epidemics, etc.). The service delivery period is extended by the duration of such circumstances. 7. List and Cost of Services, Financial Terms 7.1. The Customer is obligated to pay for the Label’s services; in turn, the Label is obligated to deliver paid services, provided the Customer meets all data and file submission requirements. 7.2. Services provided by the Label include:
Publishing Customer-submitted Media Files and associated Metadata;
Publishing music videos and lyrics;
Promoting the Customer’s music on streaming platforms;
Playlist promotion.
7.3. Service pricing is set by the Label and displayed on the website or in the bot prior to payment. Up-to-date pricing information is provided to the Customer before payment confirmation. 7.4. The Customer may request a refund if their submitted work fails moderation by the Label or its distributor; the Label is obligated to return the funds in such cases. 7.5. Refunds are only possible if Media Files and Metadata have not yet been transmitted to the distributor. Once a release is submitted to the distributor system, refunds are not issued, except when the distributor declines publication for technical or legal reasons. 7.6. The Label, upon notifying the Customer, must issue a refund if data entry or file upload requirements were not met. 7.7. Our services are integrated with online acquiring, allowing payments via Visa, MasterCard, and MIR bank cards. After confirmation, a secure payment page from the processing center will open, where you must enter your card details. For additional cardholder authentication, the 3D Secure protocol is used. If your bank supports this technology, you will be redirected to the bank’s server for further verification. Please consult your issuing bank for details on authentication procedures. 7.8. In accordance with Federal Law No. 54-FZ “On the Use of Cash Register Equipment,” an electronic receipt will be sent to the email address and Telegram account provided by the Customer. This receipt serves as proof of payment and forms part of the contract. 8. Security Guarantees 8.1. Payments are processed through an accredited payment aggregator compliant with PCI DSS security standards.
PRIVACY POLICY APPROVED By order of the General Director, Vladislav Valeryevich Nikolaev, dated October 18, 2025, No. LD-2
This Privacy Policy, as revised on October 18, 2025, shall remain in effect until a new version is adopted. 1. General Provisions 1.1. This Privacy Policy (hereinafter referred to as the "Policy") has been adopted by the Operator and applies to all information that the Operator may obtain about the User of the Telegram bot "Tention" (https://t.me/lllTry_bot ) (hereinafter referred to as the "Service") from any device and through any form of communication with the Operator. 1.1.1. The Service uses internal dialogue-state storage mechanisms to ensure functionality. This data is not shared with third parties and is deleted upon account deletion. 1.2. By using the Service (viewing, reading text, sending or uploading information) and providing personal data, the User consents to the processing of personal data in accordance with this Policy, unless additional consent requirements are specified herein. 1.3. For the purposes of this Policy, the term "Operator" refers to the sole proprietor (individual entrepreneur) Vladislav Valeryevich Nikolaev, OGRNIP 324410000004026, INN 410126545105. 2. Personal Data 2.1. Personal data means any information relating directly or indirectly to an identified or identifiable natural person (data subject)—the User. 2.2. Processing of personal data means any action (operation) or set of actions (operations) performed with or without automated tools, including collection, recording, organization, accumulation, storage, updating (modification), retrieval, use, transmission (disclosure, access), anonymization, blocking, deletion, or destruction. 2.3. The Operator processes the following personal data: User ID, First/Last name from the user's profile, Email address, and any metadata about the performer(s), including full names of musical work authors, contributors, and pseudonyms provided by the User. The User warrants that they hold all necessary rights to provide such metadata, including personal data of third parties (co-authors, performers, producers). The User assumes full responsibility for violations of third-party rights, including copyright and related rights. 2.4. To access the Service materials, the User must register by completing a registration form containing the following identifying personal data: email address. 2.5. Upon completing registration, the User is deemed to have fully accepted the terms of this Policy without any exceptions, reservations, or objections. 2.6. When registering with the Service, the User must provide the Operator with necessary, accurate, and up-to-date information to create their profile, including a unique login (email address). 2.7. After providing necessary, accurate, and up-to-date profile information, the User must confirm registration by clicking a confirmation link sent to the email address they provided. 2.8. Upon successful registration, the User becomes the owner of their account credentials. The User is responsible for the security of these credentials and for all actions performed under their account. The User must immediately inform the Operator of any unauthorized access to their account or any security breach involving their credentials. 2.9. Any actions performed using the User’s login and password are deemed to have been performed by the User. In the event of unauthorized access to or disclosure of the login and password, the User must immediately notify the Operator accordingly. 3. Purposes of Personal Data Processing 3.1. The Operator processes the User's personal data for the following purposes:
To identify the User during registration and Service usage;
To process requests for music release distribution;
To generate metadata for submission to streaming platforms;
To inform the User about the status of their release, technical support, and Service updates;
To comply with Russian legislation and international distribution requirements.
4. Procedure and Conditions for Personal Data Processing 4.1. Personal data will be processed for the period necessary to achieve the purposes outlined in Section 3, but not less than three (3) years from the User's last interaction with the Service. 4.2. Personal data processing will continue for the duration of contractual or other legal relationships between the User and the Operator and will be carried out by any lawful means, including in personal data information systems, with or without the use of automated tools. 4.3. The Operator receives all personal data directly from the User or their representative, or from a person authorized by the User to provide such data to the Operator, except as otherwise required by Russian Federation legislation. 4.4. The Operator may disclose personal data to law enforcement, investigative bodies, or other authorized agencies as required by Russian Federation legislation. Personal and metadata provided by the User may be transferred to partner distributors and streaming platforms (including but not limited to Spotify, Apple Music, YouTube Music) solely to the extent necessary for publishing music releases. Such transfers occur under contractual agreements and comply with personal data protection laws. 4.5. The legal basis for personal data processing by the Operator includes: the Constitution of the Russian Federation, the Civil Code of the Russian Federation, the Labor Code of the Russian Federation, the User's consent to personal data processing, and contracts concluded between the Operator and the User. 4.6. To protect the User’s personal data during processing, the Operator has implemented the following safeguards against unauthorized access and other unlawful actions: 4.6.1. Legal measures, including the adoption of internal documents on personal data protection, issuing orders appointing personnel responsible for data protection, and executing confidentiality agreements with individuals who have access to personal data. 4.6.2. Organizational measures, including appointing personnel responsible for data protection and storing physical media containing personal data in secure safes. 4.6.3. Technical measures, such as using information security tools compliant with Russian Federation legislation and interfacing with state-run systems for detecting, preventing, and mitigating cyberattacks. 5. User Rights 5.1. The User has the rights granted under Russian Federation personal data legislation, including but not limited to:
Requesting correction, updating, blocking, or deletion of their personal data;
Requesting from the Operator a list of processed personal data, legal grounds for processing, sources of data collection, processing and retention periods, and other relevant information regarding the processing of their personal data.
6. Operator Rights and Obligations 6.1. The Operator undertakes to use the User's personal information solely for the purposes stated in this Policy. 6.2. The Operator shall take precautions to protect the confidentiality of the User’s personal data in accordance with standards typically used to safeguard such information in commercial practice. 6.3. The Operator shall retain the User’s personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated by applicable law. 6.4. The Operator reserves the right not to delete User data that must be retained under Russian Federation legislation. 7. Final Provisions 7.1. Personal data is stored on secure servers located within the territory of the Russian Federation. Data will be retained until the User withdraws consent, but for no less than three (3) years from the date of the User’s last release, to fulfill obligations to streaming platforms and comply with tax authority requirements. 7.2. For inquiries related to personal data processing, the User may contact the Operator at: endilee@yandex.ru.
